Student Outreach & Support (SOS) Referral System

 

Student Outreach & Support (SOS) Referral Process

The Student Outreach & Support (SOS) referral is a process to submit information about a student who may be experiencing a challenging situation and needs help to connect to the appropriate resources. Each referral is reviewed and then assigned to a Student Support Advisor to outreach to the student and develop a support plan.  This referral activates the appropriate University protocol to support both the individual and the campus community in maintaining their safety, health, and well-being.  

For examples of indicators of concerning behavior. Please also always error on the side of submitting a referral. It is important for our students and campus community that we receive this information in a timely manner.  

Additional signs include:  

  • Difficulties with family/home environment  

  • Difficulties with food security and housing  

  • Difficulties adjusting to the college experience  

  • Financial Concerns  

  • Relationship Concerns  

  • Student being unresponsive to multiple outreaches  

  • Witness to an accident  

If you know of a student who is experiencing a challenging time, we encourage you to submit a SOS referral through the online referral system.  

A note about privacy:  
As a part of this process, we work very hard to maintain privacy for students so they trust the work we’re doing. As a result, if you submit a referral, we do not generally report back or communicate with you about the details of how we’ll be working with individual students.  

A SOS referral is not for emergencies.  If there is an immediate threat to a student (either through self-harm or interpersonal violence) or the community, please call Campus Safety at 303-871-3000, or if dialing from a campus phone, 1-3000.  

If you have a concern about our referral process, please email sos@du.edu