Student Complaint State Contacts
This list below includes contact information for all 50 states, the District of Columbia and US territories and should not be construed as informative of what agencies regulate the institution or in what states the institution is licensed or required to be licensed. States, through the relevant agencies or Attorneys General Offices, may accept complaints regardless of whether the institution is required to be licensed in that state. More information about the State Authorization Reciprocity Agreement (SARA) Student Complain Process can be found here.
Alabama
Ron Leonard
Director of Special Initiatives
334.242.2211
ron.leonard@ache.edu
Alabama Commission on Higher Education
100 North Union Street
Montgomery, AL 36104
Alaska
Tyler Eggen
Institutional Authorization Program Coordinator
907.465.6741
Tyler.Eggen@alaska.gov
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Arizona
Lanna Dueck
Executive Director
480.517.8226
ldueck.azsara@riosalado.edu
Arizona SARA Council
2323 W. 14th St.
Tempe, AZ 85281
Arkansas
Alana Colburn
Associate Director of Private Postsecondary Education and Transfer Programs
501.371.2000
alana.colburn@adhe.edu
Arkansas Department of Education- Division of Higher Education
101 East Capitol Avenue, Suite 300
Little Rock, AR 72201
California
Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
Colorado
Heather Delange
Director - Office of Private Postsecondary Education
303.862.3005
heather.delange@dhe.state.co.us
Colorado Department of Higher Education
1600 Broadway, Suite 2200
Denver, CO 80202
Connecticut
Sean Seepersad
Division Director of Academic Affairs
860.947.1837
Sean.Seepersad@ct.gov
Emily Bjornberg
Senior Consultant
860.947.1837
Emily.Bjornberg@ct.gov
Connecticut Office of Higher Education
450 Columbus Boulevard, Suite 707
Hartford, CT 06103-1841
Delaware
Leigh Weldin
College Success Program Coordinator
302.735.4193
leigh.weldin@doe.k12.de.us
aQuena Williams
Post-Secondary Education Specialist
302.735.4129
aQuena.Williams@doe.k12.de.us
Delaware Department of Education
401 Federal Street, Suite 2
Dover, DE 19901
District of Columbia
Terasita Edwards
Executive Director
202.654.6128
terasita.edwards@dc.gov
Terron Scott
Deputy Director
202.368.1136
terron.scott@dc.gov
Higher Education Licensure Commission
1050 First St. NE, 5th Floor
Washington, D.C. 20002
Florida
Brady Lyon
Educational Policy Director
Brady.Lyon@fldoe.org
850-245-3200
Sonia Browning
Administrative Assistant II
850.245.3210
sonia.browning@fldoe.org
Commission for Independent Education
325 West Gaines Street, Room 1414
Tallahassee, Florida 32399
Georgia
Magda Rivers
Deputy Director/GA-SARA Coordinator
770.414.2644
mrivers@gnpec.ga.gov
Patricia Neri
Program Manager
770.414.3235
GASARA@gnpec.ga.gov
Georgia Nonpublic Postsecondary Education Commission (GNPEC)
2082 East Exchange Place, Suite 220
Tucker, GA 30084
Hawaii
Jayson Horiuchi
Program Administrator
808.586.7327
hpeap@dcca.hawaii.gov
Hawaii Post-Secondary Education Authorization Program (HPEAP)
Department of Commerce & Consumer Affairs
P.O. Box 541
Honolulu, HI 96809
Idaho
Tamara Baysinger
State Authorization Manager
208.332.1587
tamara.baysinger@osbe.idaho.gov
Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
Illinois
Nkechi Onwuameze
Senior Associate Director for Academic Affairs
217.866.1429
sara@ibhe.org
Keva Gaston
Assistant Director of Academic Affairs
708.967.6175
gaston@ibhe.org
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701-1377
Indiana
Ross Miller
Director of State Authorization and Reciprocity
317.232.1033
rmiller@che.in.gov
Indiana Commission for Higher Education/
Indiana Board for Proprietary Education
101 W. Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Iowa
Lisa Pundt
Postsecondary Authorization Administrator
515.210.8563
lisa.pundt@iowa.gov
Keyli Keifer
Compliance Officer
515.971.2186
keyli.keifer@iowa.gov
Bureau of Iowa College Aid - Iowa Department of Education
400 E. 14th St.
Des Moines, IA 50319
Kansas
Jennifer Armour
Associate Director Academic Affairs
785.430.4288
jarmour@ksbor.org
Kansas Board of Regents
1000 SW Jackson, Suite 520
Topeka, KS 66612-1368
Kentucky
Kathy Garrett
Program Director of State Authorization, Reciprocity, and Licensure
502.892.3082
kathy.garrett@ky.gov
Jevonda Keith
Executive Director, Postsecondary Licensing
502.892.3031
jevonda.keith@ky.gov
Kentucky Council on Postsecondary Education
100 Airport Road, Third Floor
Frankfort, KY 40601
Louisiana
LeAnn Detillier
Assistant Commissioner for Program Administration
225.342.4253
leann.detillier@laregents.edu
Louisiana Board of Regents
1201 N. Third Street, Suite 6-200
Baton Rouge, LA 70802
Maine
Michael Perry
Director of Higher Education & Educator Supports
207.441.1718
michael.t.perry@maine.gov
Maine Department of Higher Education
23 State House Station
Augusta, Maine 04333-0023
Maryland
Alexandra "Alix" Chaillou
Associate Director, Institution Review
410.767.3293
Alexandra.Chaillou@maryland.gov
Maryland Higher Education Commission
217 East Redwood St., Suite 2100
Baltimore, MD 21202
Massachusetts
Alex Nally
Deputy General Counsel
617.994.6955
anally2@dhe.mass.edu
Tiamekia Cezaire
Paralegal and Regulatory Affairs Specialist
617.994.6963
TCezaire@dhe.mass.edu
Massachusetts Department of Higher Education
One Ashburton Pl, Rm 1401
Boston, MA 02108
Michigan
James Farhat
State Administrative Manager, Workforce Development, Postsecondary and State Approving Section
517.256.8670
farhatj@michigan.gov
Alexander Henderson
Departmental Analyst, Employment & Training, Post Secondary & State Approving
517.331.7565
hendersona18@michigan.gov
Michigan Department of Labor and Economic Opportunity
P.O. Box 30726
Lansing, MI 48909
Minnesota
Kate McCartan
Institutional Monitoring Specialist
651.259.3912
kate.mccartan@state.mn.us
Monica Devers
Academic Program Reviewer
651.259.3965
monica.devers@state.mn.us
Minnesota Office of Higher Education
1450Energy Park Drive, Suite 350
Saint Paul, MN 55108
Mississippi
Sheriece Robinson
Director of Regulatory Affairs
601.432.6336
srobinson@mississippi.edu
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211
Missouri
Joshua Fischer
Program Specialist
573.751.2361
Joshua.Fischer@dhewd.mo.gov
Missouri Department of Higher Education and Workforce Development
P.O. Box 1469
Jefferson City, MO 65102-1469
Montana
Hannah Tokerud
Associate Legal Counsel
406.449.9173
htokerud@montana.edu
Montana University System
P.O. Box 203201
Helena, MT 59620-3201
Nebraska
Kathleen L. Fimple
Academic Programs Officer
402.471.0030
Kathleen.Fimple@nebraska.gov
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Nevada
Terina Caserto
Senior Analyst, Academic and Student Affairs
775.784.3442
tcaserto@nshe.nevada.edu
Nevada System of Higher Education
2601 Enterprise Road
Reno, NV 89512
New Hampshire
Steve Appleby
Director, Division of Educator Support and Higher Education
603.271.2408
stephen.m.appleby@doe.nh.gov
Laura A. Stoneking
Administrator
603.271.4196
laura.a.stoneking@doe.nh.gov
New Hampshire Department of Education
101 Pleasant St.
Concord, NH 03301-3494
New Jersey
Eric Taylor, Esq.
Director, Office of Licensure
609.984.3738
eric.taylor@oshe.nj.gov
New Jersey Office of the Secretary of Higher Education
20 W. State St., Floor 4
P.O. Box 542
Trenton, NJ 08625
New Mexico
Alicia Armijo
Constituent Services Coordinator & NC-SARA Coordinator
505.476.8411
Alicia.Armijo@hed.nm.gov
New Mexico Higher Education Department
2044 Galisteo Street, Suite 4
Santa Fe, NM 87505-2100
New York
Andrea Richards
Supervisor of Higher Education Programs
518.474.1551
IHEauthorize@nysed.gov
New York State Education Department
89 Washington Avenue
Albany, NY 12234
North Carolina
Terrence Scarborough
Director of SARA North Carolina
919.248.4667
terrence@saranc.org
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC
North Dakota
Claire Gunwall
Director of Academic Affairs & Workforce Innovation
701.328.4140
claire.gunwall@ndus.edu
Lisa Johnson
Vice Chancellor for Academic and Student Affairs
701.328.4143
lisa.a.johnson@ndus.edu
North Dakota University System
600 E Boulevard Ave, Dept 215
Bismarck, ND 58505-0230
Ohio
Matt Exline
Associate Vice Chancellor, Program Development and Approval
614.728.3095
mexline@highered.ohio.gov
Tyler Treese
Assistant Director - Baccalaureate Program Review
ttreese@highered.ohio.gov
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
Oklahoma
Elizabeth Walker
Coordinator for Academic Affairs Administration
405.225.9154
lwalker@osrhe.edu
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
P.O. Box 108850
Oklahoma City, OK 73101-8850
Oregon
Veronica Dujon
Director, Office Academic Policy and Authorization
503.508.1790
veronica.dujon@state.or.us
Rebecca Fuller
Operations & Policy Analyst
971.301.3455
rebecca.fuller@hecc.oregon.gov
Michael Ralls
Education Program Specialist
503.979.6001
michael.ralls@hecc.oregon.gov
Oregon Higher Education Coordinating Commission
3225 25th St. SE
Salem, OR 97302
Pennsylvania
Gina Wetten
Higher Education Associate II
717.265.7723
giwetten@pa.gov
Jennifer Stone
Higher Education Associate II
717.783.6786
jennstone@pa.gov
Pennsylvania Division of Higher and Career Education, Access, and Equity
607 South Drive 3E
Harrisburg, PA 17120
Puerto Rico
Damaris Nolasco
Executive Director
787.722.2121 ext. 3801
dnolasco@estado.pr.gov
Neydaliz Vega
Economic Program Analyst
787.722.2121 ext. 3809
nvega@estado.pr.gov
Board of Postsecondary Institutions - Depart of State
PO Box 9023271
San Juan, PR 00902-3271
Rhode Island
Rebecca Ryan
Coordinator of Veterans Education and State Approving Agency
401.736.1164
rebecca.ryan@riopc.edu
Jamie Wager
Program Specialist
401.654.4953
jaime.wager@riopc.edu
Rhode Island Office of the Postsecondary Commissioner
560 Jefferson Blvd
Warwick, RI02886-1304
South Carolina
Argentini Anderson
Assistant Director, Academic Affairs
803.737.2276
aanderson@che.sc.gov
Yolanda Diane McCree
Senior Licensing Program Coordinator
803.856.0041
YMcCree@che.sc.gov
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300
Columbia, SC 29201
South Dakota
Katie Hubbart
Academic Affairs Specialist - South Dakota SARA Coordinator
605.773.3455
Katie.Hubbart@sdbor.edu
South Dakota Board of Regents
306 East Capitol Avenue, Suite 200
Pierre, SD 57501
Tennessee
Ryan Arrington
Regulatory Compliance Attorney
615.253.7465
ryan.arrington@tn.gov
Tennessee Higher Education Commission
312 Rosa L. Parks Ave, 9th FL
Nashville, TN 37243
State SARA Website
Texas
Cathie A. Maeyaert
Director – Private Postsecondary Institutions
512.427.6527
cathie.maeyaert@highered.texas.gov
Texas Higher Education Coordinating Board
P.O. Box 12788
Austin, TX 78711
U.S. Virgin Islands
Sharlene Harris
Vice President, Information Services & Institutional Assessment
340.693.1361
sharris@uvi.edu
Laurence Blake
Director of Institutional Research Planning
303.693.1017
lblake@uvi.edu
University of the Virgin Islands
2 John Brewers Bay
St. Thomas, USVI 00802
Utah
Cynthia "Cyd" Grua
Office of the Commissioner for Higher Education
801.646.4768
cgrua@ushe.edu
Utah System of Higher Education
Board of Regents Building, The Gateway
60 South 400 West
Vermont
Katie Galiardo
Post Secondary Coordinator
802.595.2757
katie.gagliardo@vermont.gov
Vermont Agency of Education
1 National Life Drive, Davis 5th Floor
Montpelier, VT 05620
Virginia
Darlene Derricott
Director of Academic Services
804.225.2621
DarleneDerricott@schev.edu
State Council of Higher Education for Virginia
101 N. 14th Street, 9th Floor
Richmond, VA 23219
Washington
Sam Loftin
Director of Consumer Protection
360.485.1078
samL@wsac.wa.gov
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
West Virginia
Lucy Kefauver
Director of Online Learning
304.205.6073 ext. 56073
lucy.kefauver@wvhepc.edu
West Virginia Higher Education Policy Commission
2001 Union Carbide Drive
South Charleston, WV 25303
Wisconsin
Paige Smith
Chief Compliance Officer
608.265.2273
paige.smith@wisconsin.edu
University of Wisconsin Administration, Office of Compliance & Integrity
780 Regent Street
Madison, WI 53715
Wyoming
Rob Dennis
Chief Operating Officer
307.777.7013
rob.dennis@wyo.gov
Wyoming Community College Commission
2300 Capitol Ave., 5th Floor, Suite B
Cheyenne, WY 82002